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Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use:

  1. The Cafe NYC Queens website and all contents of this site are provided on an ‘as is’ basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

  2. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  3. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  4. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

  5. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  6. Cafe NYC Queens is not liable for any courier delay.

  7. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Refunds and cancellations

Cancellation Policy

Cancellations on coffee orders will be considered if the request is made within 24 hours of placing an order or before the order is packed, whichever comes first.

No refunds and returns on products.

FAQ(s)

What are the shipping options?

At this point in time, we are only able to offer Standard delivery, this usually takes 5-6 days after payment and packaging has been processed. Shipping will only take place on weekdays and not on the weekends.

How do I contact your company if my question isn’t answered here?

The most easiest and efficient way to contact us is through email info@cafenycqueens.com, where we aim to reply back within 48 hours.

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